For Patients

For Patients


Oral Surgeon - Oral and Maxillofacial AssociatesOur patients come first at OMA. We welcome you to our practice and promise to treat you as individuals with care, compassion and kindness. We want you to be comfortable in our offices and confident about the treatment you will receive. Our mission is to make a difference by touching the lives of those we serve with compassion and exceptional service.

There are links to information you will find important as a patient, including patient education, treatment instructions, financial and insurance information, registration forms you can print off at home, locations and maps, and scheduling information. If you need additional information, please feel free to call us at (405) 848-7994.

•  New Patient Forms
•  Scheduling
•  Financial/Insurance
•  Treatment Instructions
•  Pre-Operative Instructions
•  Post-Operative Instructions
•  HIPAA


► New Patient Forms
For your convenience, Registration Forms are available for you to print and fill out from the comfort of your own home or office, which should save you about 15 minutes upon arrival for your initial visit. You may use the links listed below to print the forms.


If your dentist or physician referred you directly to one of our surgeons, please let us know so we can schedule your appointment with the proper surgeon. If you do not have a preference, we will schedule you with the first available appointment or one who has a special expertise for your treatment. Every effort will be made to accommodate your schedule.


► Scheduling
If your dentist or physician referred you directly to one of our surgeons, let us know so we can schedule your appointment with the proper doctor. If you do not have a preference, you will be scheduled with the doctor who has the first available appointment or has special expertise with your condition. Every effort will be made to accommodate your schedule.

We would like to verify your insurance carrier prior to your first visit. Please have your insurance information available, including insurance phone number and policy ID numbers, when you call to schedule your appointment.

If you must cancel your appointment, please do so at least 24 hours in advance so that we may accommodate other patients.

Occasionally, we must reschedule appointments because of emergency cases. We ask for your understanding if we must reschedule yours. We will give you as much notice as possible.


► Financial/Insurance
Most major dental or medical insurance plans cover OMA treatments except for some elective and cosmetic procedures. We would like to verify your insurance carrier prior to your first visit. Please have your insurance information available, including insurance phone number and policy ID numbers, when you call to schedule your appointment. Bring your medical and dental ID cards with you to your appointments. We will file your claims for you.

We accept many insurance plans. Among them are:

If your plan is not listed above, please call us at (405) 848-7994 to see if we accept yours. Remember, some insurance plans require primary care physician approval or referral for consultation visits. Please check your plan benefits so that proper approval and/or an authorization number can be obtained before your visit. Otherwise, we may have to reschedule your appointment.

All payments for non-covered services, deductibles and co-payments are due on the day of your visit. Payment options include:
•  Cash
•  Personal checks
•  Visa
•  Mastercard
•  Discover
•  American Express
•  Financing through Care Credit

To speak with an account manager about payment and financing options, please call us at (405) 848-7994.


► Treatment
Instructions
Patients preparing for dental surgery should carefully read the instructions for pre-operative and post-operative care. Patients who follow those instructions will recuperate more quickly.

What to Expect After Surgery
The removal of impacted wisdom teeth and surgical extraction of teeth is quite different from the extraction of erupted teeth. The following conditions may occur, all of which are considered normal:
•  The surgical area will swell
•  Swelling peaks on the seond or third day after your procedure
•  You may have difficulty opening your mouth for several days because of stiffness of the jaw muscles
•  You may have a slight earache
•  A sore throat may develop
•  Your other teeth may ache temporarily
•  If the corners of the mouth are stretched out, they may dry and crack. Your lips should be kept moist with cream or ointment
•  There will be a space where the tooth was removed. After 24 hours, this area should be rinsed following meals with warm salt water until it is healed. This cavity will gradually fill in with new tissue
•  There may be a slight elevation of temperature for 24 to 48 hours. If temperature continues after this, notify us
•  You may develop bruising in the area of an extraction
•  Women, please note: Some antibiotics may interfere with the effectiveness of your birth control pills. Please check with your pharmacist


► Pre-Op Instructions
The following instructions are in preparation for IV anesthesia:

•  Do not eat or drink anything, including water, for eight (8) hours prior to your appointment
•  Please brush and floss your teeth well before you arrive. The night before and the morning of your surgery, rinse with a mouth rinse as prescribed by your doctor
•  A responsible adult must accompany you to the office, remain in the office during the procedure, and be able to drive you home. This person will be given post-operative instructions for you
•  An adult should be prepared to stay with you for 12-24 hours after your surgery
•  You should not drive a vehicle or operate any machinery for 24 hours following your procedure
•  Please wear loose fitting clothing with sleeves which can be rolled up past the elbow, and low heeled shoes. Contact lenses, jewelry and dentures must be removed at the time of surgery
•  If you are diabetic, please bring your glucometer and insulin with you
•  Have ice packs available for when you return home


► Post-Op Instructions
Immediately following your procedure
1.  A certain amount of bleeding, pain and swelling is normal. Reduce your activity as much as possible for several hours after your procedure. Avoid eating, drinking and unnecessary talking.
2.  To control bleeding, keep a steady pressure on the bleeding area by biting firmly on the gauze placed there by your doctor. Pressure helps reduce bleeding and permits formation of a clot in the tooth socket. Gently remove the compress after the local anesthesia has worn off and normal feeling has returned.
3.  Begin taking medication as directed by your doctor to minimize discomfort when the anesthesia wears off and feeling is back to normal. For mild discomfort, take Tylenol or Ibuprofen every three to four hours. For severe pain, use the prescription given to you.
4.  Apply an ice bag over the affected area. Use 20 minutes on and 20 minutes off for 24 hours to help prevent development of excessive swelling and discomfort. If an ice bag is unavailable, simply fill a heavy plastic bag with crushed ice. Tie end securely and cover with a soft cloth to avoid skin irritation.
5.  Do not rinse, spit or brush your teeth for 24 hours after surgery. Keep fingers and tongue away from socket or surgical area.
6.  Do not be alarmed if your vision is blurred for a time following anesthesia or if a bruise appears at the site of an injection. Your arm also may be bruised, swollen and tender to the touch due to the IV.

After 24 hours
1.  If some bleeding persists, a moist teabag should be placed in the area of bleeding. Bite firmly for one hour straight. This will aid in clotting blood. After bleeding has stopped, cautiously resume oral hygiene.
2.  Continue to take your medication if pain persists and use an ice bag if needed. You should expect swelling for 10 days to two weeks and a fever of 99 degrees F to 100 degrees F.
3.  Drink plenty of fluids, but do not use a straw.
4.  Rinse mouth gently with a solution of one-half teaspoon of salt dissolved in a glass of water. Repeat after every meal or snack for seven days. Rinsing is important because it removes food particles and debris from the socket area and thus helps prevent infection and promote healing. Brush tongue with a dry toothbrush to keep bacteria growth down, but be careful not to touch the extraction site.
5.  Have your meals at the usual time. Eat soft, nutritious foods and drink plenty of liquids, with meals and in between. Have what you wish, but be careful not to disturb the blood clot. Add solid foods to your diet as soon as they are comfortable to chew.
6.  Do not smoke for at least five days after surgery. Nicotine may break down the blood clot and cause a "dry socket."
7.  If your jaw muscles become stiff, chewing gum at intervals will help relax the muscles, as will the use of warm, moist heat to the outside of your face over these muscles.

Food suggestions
While you are still numb, you may have:
•  Slushies
•  Applesauce
•  Jell-O
•  Juices
•  Gatorade
•  Pudding
•  Cottage cheese
•  Milkshakes
•  Yogurt
•  Note: dairy products may cause nausea on the day of surgery

After the numbness wears off, you can begin eating:
•  Macaroni and cheese
•  Mashed potatoes
•  Baked potatoes
•  Meat loaf
•  Pancakes
•  Scrambled eggs
•  Pasta
•  Other soft foods

Special considerations following removal of impacted teeth:
•  Removal of impacted teeth is a surgical procedure. Postoperative problems are not unusual and extra care must be taken to avoid complications
•  Severity of postoperative pain will depend on the procedure and your physical condition. Take medication for pain precisely as directed
•  Healing of the surgical site is variable
•  Swelling can be expected. Be certain to apply ice bags as directed above
•  Difficulty in opening your mouth widely and discomfort upon swallowing should be anticipated
•  Numbness of lips and/or tongue on the affected side may be experienced for a variable period of time

In case of problems
You should experience no trouble if you follow the instructions and suggestions as outlined. But if you should have any problems such as excessive bleeding, pain, or difficulty in opening your mouth, call your doctor immediately for further instructions or additional treatment.

Remember your follow-up visit!
It is advisable to return for a postoperative visit to make certain healing is progressing satisfactorily. We will schedule this for you.


► HIPAA

How We Protect and Keep Your Health Information Confidential


OUR LEGAL DUTY
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect 04-14-03 and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

USES AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about you for treatment, payment, and healthcare operations. For example:

Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

To Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

Persons Involved In Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement officials having lawful custody of protected health information of inmate or patient under certain circumstances.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

PATIENT RIGHTS
Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. (You must make a request in writing to obtain access to your health information. You may obtain a form to request access by using the contact information listed at the end of this Notice. We will charge you a reasonable cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this Notice. If you request copies, we will charge you $0.25 for each page, $10.00 per hour for staff time to locate and copy your health information, and postage if you want the copies mailed to you. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this Notice for a full explanation of our fee structure.)

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and certain other activities, for the last 6 years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations (you must make your request in writing). Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. (Your request must be in writing, and it must explain why the information should be amended.) We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form.

QUESTIONS AND COMPLAINTS
If you want more information about our privacy practices or have questions or concerns, please contact us.

If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response to a request you made to amend or restrict the use or disclosure of your health information or to have us communicate with you by alternative means or at alternative locations, you may complain to us by using the contact information listed at the end of this Notice. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.

We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

Contact: Brenda Hubbard, practice administrator
Telephone: (405) 848-7994
E-mail: brenda.hubbard@omaok.com
Address: 3601 NW 138th St., Suite 100, Oklahoma City, OK 73134












Hours:
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
8AM–5PM
8AM–5PM
8AM–5PM
8AM–5PM
8AM–2PM
Locations
We have convenient
office locations in:


Oklahoma City
3601 NW 138th St., Suite 100
Oklahoma City, OK 73134
(405) 848-7994
(405) 848-8020 - fax
Visit OKC Site


Norman
1112 Rambling Oaks
Norman, OK 73072
(405) 292-8900
(405) 292-2393 - fax
Visit Norman Site


Midwest City
2828 Parklawn Drive, Suite 3
Midwest City, OK 73110
(405) 733-4296
(405) 733-4371 - fax
Visit Midwest City Site


Edmond
2880 N. Kelly
Edmond, OK 73003
(405) 341-4022
(405) 340-2454 - fax
Visit Edmond Site

 

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